Privacy Policy

Introduction

This privacy policy explains how My AI Therapist (myaitherapist.app) (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website and mobile application (“the App”). We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect limited personal information from you in order to provide our services:

• Email Address: We collect your email address when you create an account. We use this information to manage your account and ensure that you have a valid license to use the App.
• Session Time Remaining: We collect and store your remaining session time to allow you access to the service and track your minutes.
• No Conversation History: We do not store or collect your conversation history or transcripts from your interactions with the AI therapist beyond the termination of a session. Your conversations are private, and are not stored by our systems.
• No Tracking Data: We do not collect any data about how users interact with the app beyond what is outlined in this document. No data is collected through the use of tracking cookies, other than to recognize returning users.

How We Use the Information

We use the collected information for the following limited purposes:

• Account Management: We use your email to manage your user account and session time within our systems.
• Service Provision: We use your remaining time to allow you access to the AI therapy service.
• No AI Training: Your data, including your email address or time, is not used to train the AI or any AI models. The AI’s model is static and is not influenced by user data.
• No Data Sharing: We do not share, sell, or rent your personal information to third parties without your explicit consent. We only ever use this information internally, to offer you the service that you have paid for.

Data Security

We implement a variety of technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure, using industry-standard practices. We utilize secure cloud servers to protect your data. We store your data within a secure server environment. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We make use of a cloud-based server which is secured by our vendor, however, no electronic data transmission can be completely secured.

User Rights

You have rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections or updates to any inaccurate or incomplete personal information we hold.
• Deletion: You have the right to request the deletion of your personal information. We may need to retain certain data, however, to fulfill a legal obligation or legitimate business requirement.

To exercise your rights, please contact us at the email address listed in the “Contact Information” section. We will endeavor to reply to your request within 30 days.

Children’s Privacy

My AI Therapist is intended for use by individuals over the age of 18. We do not knowingly collect personal information from users under the age of 18. If we learn that we have collected personal data from someone under 18, we will take the appropriate steps to remove it as quickly as possible. If you are a parent or guardian and you think your child under 18 has used this service, please contact us immediately.

International Transfers

Your data is processed within our secure servers, which are located within the United States. We use cloud-based systems for the processing of your data. If your data is transferred to other countries, for any processing purposes, you will be informed, and this data will be protected according to all applicable legal and regulatory standards.

Cookies

We use cookies to recognize returning users and to improve your experience on our website and app. Cookies are small text files that are stored on your device. They do not contain any personal information, and they are only used to recognize you as a returning user. You can manage your cookie preferences through your browser settings. You can choose to disable cookies, but this may affect your ability to use the app.

Updates to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website/app and, when applicable, sending you an email notification. Your continued use of the app following any changes implies your consent for these changes.

Data Retention

We retain your email address and session time data for as long as your account is active. If you delete your account, we will delete your data within a reasonable timeframe, unless we are required to retain it for legal reasons.

Data Breach Notification

In the event of a data breach, we will notify you as soon as reasonably possible, in accordance with applicable laws and regulations.

Third-Party Services

We use third-party services to provide our service, and these services may have their own privacy policies. We are not responsible for the privacy practices of these third-party services.

Contact Information

If you have any questions or concerns about this privacy policy, please contact us at: hello@myaitherapist.app. We will respond as quickly as possible, within 30 days.